ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) — Question 46

Organizational culture is comprised of:

Answer options

• A. Organization policy
• B. Strategic plans
• C. Values, norms, and assumptions shared by the organization members
• D. Core competency of the organization

Correct answer: C

Explanation

The correct answer, C, identifies the foundational aspects of organizational culture, which include the shared values, norms, and assumptions of its members. Options A and B refer to policies and plans that guide operations, while D discusses organizational strengths, which are not the same as culture.