APICS Certified Supply Chain Professional (CSCP) — Question 84

A warehouse supervisor has discovered a shortage of material to fulfill a customer order. If the inventory report shows that there should be enough material to fill the order, what should be done next?

Answer options

• A. Ask customer to provide safety lead time
• B. Review service level for the safety stock
• C. Perform daily inventory counts
• D. Analyze root cause of inventory differences

Correct answer: D

Explanation

The correct answer is D because analyzing the root cause of inventory differences helps identify why there is a shortage despite the report. Options A, B, and C do not address the immediate issue of reconciling the inventory report with the actual stock levels, making them less effective in resolving the problem.