APICS Certified Supply Chain Professional (CSCP) — Question 30

Implementation of a measurement system of perfect orders is most likely to allow a firm to measure:

Answer options

• A. flexibility
• B. reliability
• C. consistency
• D. responsiveness

Correct answer: B

Explanation

A measurement system for perfect orders primarily focuses on the dependability of fulfilling customer orders as promised, which relates to reliability. The other options, such as flexibility, consistency, and responsiveness, while important, do not directly pertain to the concept of perfect orders.