APICS Certified Supply Chain Professional (CSCP) — Question 29

Which of the following factors is a measure of supply chain reliability?

Answer options

• A. Order-fulfillment cycle time
• B. Perfect order fulfillment rate
• C. Upside supply chain flexibility
• D. Downside supply chain adaptability

Correct answer: B

Explanation

The perfect order fulfillment rate is a key measure of supply chain reliability as it reflects the percentage of orders delivered on time, complete, and undamaged. While order-fulfillment cycle time is important for efficiency, it does not directly measure reliability. Upside supply chain flexibility and downside supply chain adaptability refer to the ability to respond to changes, but they do not specifically indicate reliability.