APICS Certified Supply Chain Professional (CSCP) — Question 256

Which of the following fill rates is the most rigorous measure of a firm's availability performance?

Answer options

• A. Line
• B. Item
• C. Order
• D. Volume

Correct answer: C

Explanation

The correct answer is C, as order fill rate evaluates the proportion of customer orders that are completely fulfilled, making it a comprehensive measure of availability. The other options, while relevant, do not provide as thorough an assessment of the firm's ability to meet customer demand as the order fill rate does.