APICS Certified Supply Chain Professional (CSCP) — Question 251

A company's strategy is to position itself as a responsive supplier. Which lead time measurement would be most appropriate in supporting this strategy?

Answer options

• A. From order entry to order shipment
• B. From customer quote to order acknowledgement
• C. From order entry to customer receipt
• D. From order shipment to customer receipt

Correct answer: C

Explanation

The most suitable lead time measurement for a responsive supplier is 'From order entry to customer receipt' because it reflects the total time taken for the customer to receive their order, which is crucial for responsiveness. The other options focus on internal processes or exclude the final delivery to the customer, making them less relevant for assessing responsiveness.