APICS Certified Supply Chain Professional (CSCP) — Question 226

A company plans to benchmark its shipping reliability compared to other companies in the industry. Which measurement is most appropriate to benchmark in this case?

Answer options

• A. Perfect order fulfillment
• B. Upside supply chain flexibility
• C. Order fulfillment cycle time
• D. Total inventory days of supply

Correct answer: A

Explanation

The correct answer is A, Perfect order fulfillment, as it directly measures the accuracy and reliability of shipping processes. The other options, while important in supply chain management, do not specifically reflect the reliability of shipping in comparison to competitors.