APICS Certified Supply Chain Professional (CSCP) — Question 225

An organization implementing total quality management (TQM) generally results in which of the following focuses?

Answer options

• A. Product standardization
• B. Error prevention over appraisal
• C. Pull systems over push systems
• D. Decreased process throughput

Correct answer: B

Explanation

The correct answer, B, highlights TQM's emphasis on error prevention, which seeks to improve quality at the source rather than relying solely on inspection. Options A, C, and D do not directly relate to the fundamental principles of TQM, which primarily focuses on quality improvement through proactive measures rather than product standardization, system types, or process speed.