APICS Certified Supply Chain Professional (CSCP) — Question 17

Which of the following actions is most appropriate when implementing a strategy to create customer-affordable value?

Answer options

• A. Use a more rapid transportation mode.
• B. Increase safety stock.
• C. Extend product warranty.
• D. Employ lean principles.

Correct answer: D

Explanation

Employing lean principles focuses on maximizing customer value while minimizing waste, making it the most effective strategy for creating customer-affordable value. The other options, such as increasing safety stock or extending warranties, may lead to higher costs without necessarily enhancing value for the customer.