Zscaler Certified Technology Expert (ZDTE) — Question 5

An IT administrator is reviewing the recently configured ZDX module in their environment nad checks the performance data on the dashboard. The administrator notices that no software inventory has populated.
What could be a probable reason?

Answer options

• A. ZDX license doesn’t have inventory collection entitlement
• B. ZDX client is not configured to collect inventory data
• C. ZDX client version being used in 4.3.
• D. Zscaler client connector needs to be whitelisted on the EDR tool

Correct answer: D

Explanation

The correct answer is D because the Zscaler client connector needs to be whitelisted on the EDR tool to allow for proper communication and data collection. Options A and B are incorrect as they pertain to licensing and configuration issues that wouldn't necessarily prevent inventory data from appearing if the client is functioning correctly. Option C is irrelevant because the version alone does not determine the ability to collect inventory data.