VMware Horizon 7 Specialist — Question 46

A user is using the Apple Device Enrollment Program (DEP) to onboard devices to Workspace ONE UEM. After a period of time, new devices are no longer enrolled using DEP.
What is most likely the problem?

Answer options

• A. The Active Directory integration is broken.
• B. The DEP token is expired.
• C. The Device Exclusion Policy is set.
• D. The APNs certificate is expired.

Correct answer: B

Explanation

The correct answer is B because an expired DEP token prevents new devices from being enrolled in Workspace ONE UEM. Option A is incorrect as Active Directory issues would not directly affect DEP enrollment. Option C is not relevant unless devices are specifically excluded, which is not indicated in the scenario. Finally, option D pertains to APNs certificate issues, which would affect push notifications rather than the enrollment process itself.