VMware Workspace ONE Advanced (VCAP-DTM Design) — Question 54

A customer is looking to implement Horizon View Windows desktops for a 500-seat call center operating under these conditions:
✑ Three 8-hout shifts
✑ First and second shifts are 100% staffed
✑ Third shift operates with reduced staffing of only 200 representatives
Management is frustrated by the lack of productivity that occurs during shift changeover. Logoff and logon processes take in excess of 5 minutes.
The customer has asked an architect to recommend the most cost-effective configuration that provides the shortest possible amount of downtime between shifts.
Which two should the architect choose? (Choose two.)

Answer options

• A. Deploy named user licenses.
• B. Create an instant clone pool.
• C. Create a full clone pool.
• D. Deploy concurrent licenses.
• E. Capture Windows applications as a Thin App.

Correct answer: B, D

Explanation

Choosing an instant clone pool (B) allows for rapid provisioning of desktops, reducing the downtime during shift changes. Concurrent licenses (D) enable more flexible and efficient use of licenses across the staff, further minimizing delays. The other options, such as full clone pools and named user licenses, do not provide the same level of efficiency and may increase downtime.