VMware Workspace ONE 21.x Professional — Question 63

An administrator is concerned about help desk employees having the Console Administrator role. The help desk employees only need to access the device list view page and perform minor troubleshooting steps.

Which console security feature can eliminate the administrators concern?

Answer options

• A. Use Role-Based Access for help desk employees.
• B. Change the help desk accounts to user accounts.
• C. Use Directory-Based Access for help desk employees.
• D. Prevent all access by help-desk accounts.

Correct answer: A

Explanation

The correct option is A because Role-Based Access allows for precise control over what help desk employees can access, ensuring they only have the necessary permissions without granting full administrative rights. Options B and D do not provide a functional solution for the specific needs of help desk employees, while C may not be as effective as Role-Based Access in this scenario.