VMware Workspace ONE 21.x Professional — Question 44

Administrators have noticed that all iOS devices are not checking into Workspace ONE in their SaaS environment. They are also unable to send any push notifications to the iOS devices. However, Android and Windows devices are working fine.

What can the administrator do to resolve the issue?

Answer options

• A. Make sure that the Rest API and SOAP API certificate are valid.
• B. Make sure that all SSL certificates used for the Workspace ONE environment are valid.
• C. Make sure that the APNs certificate is valid and not expired.
• D. Make sure that the Email Notification Service v2 is configured.

Correct answer: C

Explanation

The correct answer is C because the APNs (Apple Push Notification service) certificate is essential for sending push notifications to iOS devices. If this certificate is invalid or expired, it would prevent iOS devices from receiving notifications and checking into Workspace ONE. The other options relate to different certificates or services that, while important, do not directly affect the functionality of iOS device connectivity or push notifications.