VMware Carbon Black Cloud Professional (2021) — Question 39

A user reports that they are unable to connect to their desktop from the internet using PCoIP, but they are able to connect via BLAST.
Which could be the cause of the issue?

Answer options

• A. The firewall is denying port 80 to the Unified Access Gateway.
• B. The firewall is denying port 443 to the desktop.
• C. The firewall is denying port 4172 to the Unified Access Gateway.
• D. The firewall is denying port 3389 to the Desktop.

Correct answer: C

Explanation

The correct answer is C because PCoIP requires port 4172 for the Unified Access Gateway to function correctly. If this port is blocked by the firewall, the user will not be able to connect using PCoIP, while connections via BLAST, which typically uses port 443, may still work. The other options pertain to different ports that do not directly impact PCoIP connectivity.