VMware Carbon Black Cloud Professional (2021) — Question 17

An administrator recently deployed a Horizon pod with external access using Unified Access Gateway (UAG). While trying to launch VDI form an External network,
VDI launched with a black screen and then disconnects. The administrator has validated the port requirement and all other required ports are open. Users are able to connect internally using the connection server URL. While reviewing the UAG logs, the administrator found that the Blast connection is hitting the Connection
Server instead of VDI IP.
What should the administrator do to resolve the issue?

Answer options

• A. Disable the Tunnel and Gateways in Connection Server.
• B. Enable Tunnel in UAG.
• C. Update the Blast External URL in UAG with port number.
• D. Upload the Blast Proxy Certificate in Horizon Edge Settings.

Correct answer: A

Explanation

The correct answer is A because disabling the Tunnel and Gateways in the Connection Server prevents the Blast connection from being redirected incorrectly. Options B and C do not address the core issue of the connection being misrouted, and option D is irrelevant as it pertains to certificate issues rather than connection routing.