VMware Carbon Black Cloud Professional — Question 11

An administrator recently deployed a Horizon pod with external access using Unified Access Gateway (UAG). While trying to launch VDI from an External network, VDI launches with a black screen and then disconnects. The administrator has validated the port requirement and all other required ports are open.
Users are able to connect internally using the connection server URL. While reviewing the UAG logs, the administrator found that the Blast connection is hitting the Connection Server instead of VDI IP.
What should the administrator do to resolve the issue?

Answer options

• A. Upload the Blast Proxy Certificate in Horizon Edge Settings.
• B. Update the Blast External URL in UAG with port number.
• C. Enable Tunnel in UAG.
• D. Disable the Tunnel and Gateways in Horizon Connection Server.

Correct answer: D

Explanation

Disabling the Tunnel and Gateways in Horizon Connection Server allows for direct communication between UAG and the VDI, which resolves the issue of the Blast connection being incorrectly routed through the Connection Server. The other options either do not address the routing issue or would complicate the connection process further.