VMware vSphere 8.x Professional (VCP-DCV 2022) — Question 23

An IT department is experiencing random hardware failures that are costing the company money. The CIO is looking for technical support beyond traditional break/fix with enhanced visibility and proactive insights into the environment at no additional cost.
Which VMware service meets the needs of the CIO?

Answer options

Correct answer: C

Explanation

VMware Skyline provides proactive insights and support, helping to identify potential issues before they result in hardware failures, which aligns with the CIO's needs. VMware Global Support Services and VMware Premier Support focus more on traditional support models, while vRealize Operations Manager is primarily a monitoring tool rather than a support service.