Symantec Web and Cloud Security TA Technical Assessment — Question 4

After several failed logon attempts, the Symantec Endpoint Protection Manager (SEPM) has locked the default admin account. An administrator needs to make system changes as soon as possible to address an outbreak, but the admin account is the only account.
Which action should the administrator take to correct the problem with minimal impact to the existing environment?

Answer options

• A. Wait 15 minutes and attempt to log on again
• B. Restore the SEPM from a backup
• C. Run the Management Server and Configuration Wizard to reconfigure the server
• D. Reinstall the SEPM

Correct answer: A

Explanation

The correct answer is A because the SEPM automatically unlocks the account after a set period, allowing the administrator to log in again without further action. The other options involve more disruptive processes that could cause additional downtime or data loss, which is not necessary when a simple wait will resolve the issue.