SolarWinds Certified Professional – Network Performance Monitor — Question 12

You need to implement service level agreement (SLA) reporting for a new hosted data center service. Which SLA performance metric should you track?

Answer options

• A. Interface discards
• B. Memory utilization
• C. CPU utilization
• D. Response time

Correct answer: C

Explanation

The correct answer is C, CPU utilization, as it directly relates to the performance and efficiency of the hosted service. While interface discards, memory utilization, and response time are important metrics, CPU utilization is a crucial indicator of how well the service is handling workloads and maintaining performance levels as per the SLA.