SolarWinds Hybrid Cloud Observability – Network Monitoring — Question 2

If a NetFlow collector service is showing a “down” status, which two of the following steps are possible troubleshooting options? (Choose two.)

Answer options

• A. Confirm the database connection is up and server has free resources.
• B. Delete and re-add NetFlow collector service.
• C. Start or restart SolarWinds’ collector service.
• D. Start or restart SolarWinds’ NetFlow service from Orion service manager.

Correct answer: A, D

Explanation

Option A is correct because checking the database connection and server resources is essential for service functionality. Option D is also correct as restarting the NetFlow service can resolve issues causing the ‘down’ status. Options B and C are less effective; simply deleting and re-adding the service may not address underlying problems, and restarting the collector service alone may not resolve the NetFlow service issue.