SolarWinds Hybrid Cloud Observability – Network Monitoring — Question 16

After creating a new device studio poller that appears to be returning values on a test device, it is then applied to additional nodes. One of these new devices is not returning the statistics of the test node. Which two of the following reasons might be the cause of the issue? (Choose two.)

Answer options

• A. communication issue exists in new device
• B. devices have different firmware versions
• C. new device needs to be rebooted
• D. object IDs (OIDs) are not supported

Correct answer: B, D

Explanation

The correct answer is B and D because if the devices have different firmware versions, compatibility issues may arise, preventing proper data retrieval. Additionally, if the object IDs (OIDs) are not supported by the new device, it won't be able to return the required statistics. Options A and C are less likely to be the root causes in this context.