Lean Six Sigma Yellow Belt (LSSYB) — Question 9

An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.

Answer options

• A. Control Plan
• B. FMEA
• C. Standard Operating Procedure
• D. Process Map

Correct answer: C

Explanation

The correct answer is C, as a Standard Operating Procedure outlines the necessary training and procedures required to sustain process improvements. Options A, B, and D do not specifically address the training requirements for personnel involved in maintaining process enhancements.