Lean Six Sigma Yellow Belt (LSSYB) — Question 3

At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What it ACTUALLY is and What is
DOCUMENTED.

Answer options

• A. True
• B. False

Correct answer: B

Explanation

The correct answer is B because the statement suggests that there are three views to consider, which implies that it's important to recognize the discrepancies among them. Therefore, saying that it is true would contradict the nature of understanding these different perspectives.