IASSC Certified Lean Six Sigma Green Belt (ICGB) — Question 12

While management of a company must set the stage for all improvement efforts, which of these 5S’s is primarily driven by management?

Answer options

• A. Straighten
• B. Sort
• C. Shine
• D. Sustain

Correct answer: D

Explanation

The correct answer is D, Sustain, because it emphasizes the need for management to maintain and support continuous improvement efforts. The other options, while important, are more operational and can be driven by employees without direct management intervention.