IASSC Certified Lean Six Sigma Black Belt (ICBB) — Question 90

Modern quality management recognizes the importance of all the following except:

Answer options

• A. Customer satisfaction
• B. Inspection over prevention
• C. Continuous improvement
• D. Management responsibility

Correct answer: B

Explanation

The correct answer is B because modern quality management emphasizes prevention rather than relying solely on inspection to ensure quality. Options A, C, and D are crucial components of effective quality management, as they focus on meeting customer needs, fostering ongoing enhancements, and ensuring leadership accountability.