IASSC Certified Lean Six Sigma Black Belt (ICBB) — Question 57
Which of the following activities comes under the ‘design’ category of the business process management?
Answer options
- A. Identification of current business process
- B. Introduction of different variables for the designs
- C. Evaluation of actual performances of the processes
- D. Extraction of data related to the performances of the processes
Correct answer: A
Explanation
The correct answer is A, as identifying the current business process is a foundational step in the design phase of business process management. Options B, C, and D relate more to the implementation or evaluation stages rather than the design stage.