IASSC Certified Lean Six Sigma Black Belt (ICBB) — Question 50

Which of the following process flow metrics is an essential requirement to calculate ‘productivity’?

Answer options

• A. Effort-related metrics
• B. Defect-related metrics
• C. Cost-variation metrics
• D. Schedule slippage metrics

Correct answer: A

Explanation

Effort-related metrics are vital for calculating productivity as they measure the amount of work put into a process. In contrast, defect-related metrics focus on the quality of the output, cost-variation metrics assess financial aspects, and schedule slippage metrics evaluate timeline adherence, none of which directly measure productivity.