IASSC Certified Lean Six Sigma Black Belt (ICBB) — Question 38

Who constructed a two-dimensional paradigm, the theory of motivation and hygiene?

Answer options

• A. Maslow
• B. Herzberg
• C. Harold Kerzner
• D. Gregor

Correct answer: B

Explanation

The correct answer is B, Herzberg, who is known for his two-factor theory that distinguishes between motivators and hygiene factors in the workplace. Option A, Maslow, is famous for his hierarchy of needs but not specifically for the two-dimensional paradigm. Options C and D, Harold Kerzner and Gregor, do not relate to the theory of motivation and hygiene.