IASSC Certified Lean Six Sigma Black Belt (ICBB) — Question 28

The concept of PLAN, DO, and SEE was developed by:

Answer options

• A. W. Edwards Deming
• B. Kaoru Ishikawa
• C. Walter A. Shewhart
• D. Armand V. Felgenbaum

Correct answer: A

Explanation

W. Edwards Deming is known for his contributions to quality management and is the originator of the PLAN, DO, and SEE concept. The other individuals, while influential in quality control and management, did not develop this specific framework.