ServiceNow Certified System Administrator — Question 91

What is the primary application used to load data into ServiceNow?

Answer options

• A. Service Level Management
• B. Configuration
• C. System Import Sets
• D. System Update Sets

Correct answer: C

Explanation

The correct answer is C, System Import Sets, as it is specifically designed for importing data from external sources into ServiceNow. The other options, such as A, Service Level Management, and B, Configuration, serve different purposes related to service management and configuration management, while D, System Update Sets, are used for tracking changes rather than data importation.