ServiceNow Certified System Administrator — Question 80

Which section of the ServiceNow UI allows you to perform a global search?

Answer options

• A. Application Navigator
• B. Banner frame
• C. List pane
• D. Content frame

Correct answer: B

Explanation

The correct answer is B, as the Banner frame includes the global search functionality in ServiceNow. The Application Navigator (A) is used for navigating applications, the List pane (C) displays records, and the Content frame (D) shows detailed views of the selected records, but none of them provide the global search capability.