ServiceNow Certified System Administrator — Question 66

What is the function of user impersonation?

Answer options

• A. Testing and visibility
• B. Activate verbose logging
• C. View custom perspectives
• D. Unlock Application master list

Correct answer: A

Explanation

User impersonation allows for testing and visibility into user-specific experiences and permissions, making it easier to troubleshoot issues. The other options, while useful in their own right, do not pertain to the primary function of user impersonation.