ServiceNow Certified System Administrator — Question 46
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
Answer options
- A. The CMDB contains data about tangible and intangible business assets
- B. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
- C. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
- D. The CMDB contains ITIL process data pertaining to configuration items
Correct answer: A
Explanation
The correct answer is A because the CMDB indeed holds information on both tangible and intangible business assets, which is its primary function. The other options are incorrect as they either misrepresent the CMDB's role or focus on aspects not typically stored within a CMDB.