ServiceNow Certified System Administrator — Question 366

Which role(s) are required to impersonate a user? (Choose two.)

Answer options

• A. security_admin
• B. sys_admin
• C. impersonator
• D. sys_user
• E. admin

Correct answer: C, E

Explanation

The roles required for user impersonation are 'impersonator' and 'admin'. The 'impersonator' role specifically grants the ability to act on behalf of another user, while the 'admin' role typically encompasses broad permissions including user impersonation. The other options do not provide the necessary permissions for impersonation.