ServiceNow Certified System Administrator — Question 349

When importing data, what happens to imported rows, if no coalesce field is specified?

Answer options

• A. All rows are rejected from the import, as coalesce field is required.
• B. All rows are treated as new records. No existing records are updated.
• C. Duplicate rows are rejected from the import.
• D. All rows are treated as new records, but errors will be flagged in the import log.

Correct answer: B

Explanation

The correct answer is B because if no coalesce field is provided, the system treats all imported rows as new records without updating any existing ones. Option A is incorrect because a coalesce field is not mandatory for the import to occur. Option C is wrong because duplicates are not specifically rejected in this scenario, and option D is misleading as it implies errors are flagged but does not affect how rows are treated.