ServiceNow Certified System Administrator — Question 340

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

Answer options

• A. Transform Set
• B. Data Pack
• C. Update Set
• D. Import Set

Correct answer: D

Explanation

The correct answer is D, Import Set, as it specifically allows for the data importation and mapping into ServiceNow tables. Transform Sets are used for data transformation, Data Packs are related to exporting data, and Update Sets pertain to tracking changes in the system rather than data importation.