ServiceNow Certified System Administrator — Question 311
On a Catalog Task record, how would an administrator change the priority choice options?
Answer options
- A. In the Context menu of the form, select Configure Options
- B. Right-click the Priority Label > select Configure Lists
- C. Right-click the Priority Label > select Configure Choices
- D. Open the Data Dictionary > select Values
Correct answer: C
Explanation
The correct option is C because selecting 'Configure Choices' allows the administrator to modify the available choices for the priority field. Options A and B do not specifically address changing the choices for the priority, and option D pertains to a different function that does not directly influence the priority options.