ServiceNow Certified System Administrator — Question 306

Which feature can be used to categorize a set of records from a list and make them visible to other users?

Answer options

• A. Tags
• B. History
• C. Favorites
• D. Activity Formatter

Correct answer: A

Explanation

The correct answer is A, Tags, as they are specifically designed to categorize records and enhance visibility for other users. The other options, such as History, Favorites, and Activity Formatter, do not serve the purpose of categorizing records for user visibility.