ServiceNow Certified System Administrator — Question 291

An administrator creates “customer_table_admin” and “customer_table_user” roles for the newly created "Customer Table”. Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?

Answer options

• A. customer.none
• B. customer.all
• C. customer.field
• D. customer.*

Correct answer: D

Explanation

The correct answer is D, 'customer.*', which grants access to all rows and fields under the Customer Table. Option A, 'customer.none', denies access entirely, while option B, 'customer.all', typically grants access but may not encompass all fields, and option C, 'customer.field', is too specific and does not provide the required broad access.