ServiceNow Certified System Administrator — Question 276

While using the CMDB, what do you call the component that needs to be managed in order to deliver services?

Answer options

• A. Configuration Item
• B. Asset
• C. Catalog Items
• D. Data Plow
• E. Service Offerings

Correct answer: A

Explanation

The correct answer is A, Configuration Item, as it refers to any component that needs to be controlled to ensure the delivery of services. Options B, Asset, and C, Catalog Items, represent different concepts that do not specifically refer to the managed components in the context of a CMDB. Options D and E are not relevant terms in this context.