ServiceNow Certified System Administrator — Question 260

What action will allow you to personalize layouts of columns in a list?

Answer options

• A. Context Menu > View > Personalize
• B. Click Gear Icon > Personalize window options > Select the appropriate columns
• C. Select the column to be personalized and right at the header > Choose the options to personalize
• D. Select the column to be personalized > Click Edit icon (Pencil) > Choose the options to personalize

Correct answer: B

Explanation

The correct answer, B, specifies the exact steps needed to access the Personalize options through the Gear Icon, allowing for effective column customization. Options A, C, and D do not provide the correct pathway to achieve the goal of personalizing the layout of columns in a list.