ServiceNow Certified System Administrator — Question 213

Which role can manage multiple knowledge bases?

Answer options

• A. knowledge_base_admin
• B. kb_admin
• C. sn_kb_admin
• D. knowledge_admin

Correct answer: D

Explanation

The correct answer, knowledge_admin, is designed to manage multiple knowledge bases effectively. The other roles, while related to knowledge management, do not have the same level of authority or capability to handle multiple knowledge bases simultaneously.