ServiceNow Certified System Administrator — Question 210

What feature do you use to specify which users are able to access a Service Catalog Item?

Answer options

• A. Can Read Role
• B. Catalog User Role
• C. Can Order Tab
• D. User Criteria

Correct answer: D

Explanation

The correct answer is D, User Criteria, as it is specifically designed to control which users have access to particular Service Catalog Items. The other options, while related to roles and permissions, do not serve the primary function of restricting access based on user criteria.