ServiceNow Certified System Administrator — Question 195

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number
• Task Type
• Parent
• Short Description
• Assignment Group
• Assignee
• Updated

After navigating to the list, where would you click, to meet this requirement?

Answer options

• A. Click List Context Menu > Personalize List
• B. Click List Context Menu > Configure > Columns
• C. Right click List Gear icon > Configure > Columns
• D. Right click on any column header, Context Menu > Configure > List Layout

Correct answer: D

Explanation

The correct answer is D because it allows you to directly access the configuration options for the list layout by right-clicking on a column header. The other options either lead to different configuration settings or do not directly address the layout change needed.