ServiceNow Certified System Administrator — Question 177

How is the ServiceNow platform set up so that Administrators can easily configure their instances to send an email at the end of an upgrade?

Answer options

• A. Administrators can update the email notification named "System Upgraded" in the System Logs module by adding the appropriate User to receive it.
• B. Administrators can update the email notification named "System Upgraded" in the Notifications module by adding the appropriate User to receive it.
• C. Administrators can write a Client Script to send out an email to the Administrator when an Update is complete.
• D. Administrators can write a Business Rule to send out an email to the Administrator when an Update is complete.

Correct answer: B

Explanation

The correct answer is B because the Notifications module is specifically designed for managing email notifications, including the 'System Upgraded' notification. Options A, C, and D are incorrect as they refer to the wrong module or methods that are not standard for this specific task.