ServiceNow Certified System Administrator — Question 174

Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

Answer options

• A. Predictive Intelligence
• B. Assignment Rule
• C. CSDM
• D. Action
• E. UI Policy

Correct answer: A

Explanation

The correct answer is A, Predictive Intelligence, which uses machine learning to analyze past data and make informed decisions regarding field values. The other options, such as Assignment Rule and UI Policy, do not have the capability to automatically derive values based on another field's input.