ServiceNow Certified System Administrator — Question 169

Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Answer options

• A. Process Automation > Flow Designer
• B. Process Automation > Flow Administration
• C. Process Automation > Workflow Editor
• D. Process Automation > Process Flow
• E. Process Automation > Active Flows

Correct answer: A

Explanation

The correct answer is A, Process Automation > Flow Designer, as it is specifically designed for creating and managing business logic automation. The other options either pertain to administration, editing, or reviewing existing workflows rather than creating new automations.