ServiceNow Certified System Administrator — Question 155
On what part of the ServiceNow instance, would you find the option to access applications, like Incident Management?
Answer options
- A. Application Navigator
- B. Service Desk Homepage
- C. Self Service Module
- D. Favorites
Correct answer: A
Explanation
The correct answer is A, the Application Navigator, as it is the primary interface in ServiceNow for accessing various applications including Incident Management. The Service Desk Homepage (B) and Self Service Module (C) serve different purposes and do not provide direct access to all applications, while Favorites (D) is simply a way to bookmark frequently used items.