ServiceNow Certified Implementation Specialist – Vendor Risk Management — Question 13

What are individual questions within a questionnaire or document request referred to as?

Answer options

• A. Metrics
• B. Ratings
• C. Templates
• D. Tiers

Correct answer: A

Explanation

The correct answer is A, as 'Metrics' specifically refers to the individual questions that measure specific criteria or data points within a questionnaire. Options B, C, and D do not accurately describe the individual components of a questionnaire; 'Ratings' are assessments, 'Templates' refer to pre-designed formats, and 'Tiers' denote levels or ranks.